What is the estimated delivery time?
We typically ship the order on the same day or following(excluding weekends and holidays). The estimated time for delivery is then 1-2 business days.

 

How can I track my order?
Once your order has been shipped an email will be sent to you, with a tracking number.

 

There is a problem with my order. What should I do?
For these types of individual issues, we recommend that you contact us.

 

Is it possible to collect my order?
As we do not have a physical store this option is currently not available.

 

One or more components are missing from a game I’ve bought.
If there is something missing we would recommend to contact the publisher and have them send the needed replacement parts.